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Technical QA and
Customer Support

Quality Assurance

Ensured software quality through rigorous testing, defect documentation, and collaboration with development teams to deliver reliable applications.

Customer Support

Provided expert technical support, resolved complex issues, and enhanced user experiences through effective problem-solving and cross-functional teamwork.

Product Management

Managed the development and launch of ApyHub APIs, aligning features with market and user needs, driving strategic planning, and ensuring product excellence.

Software Engineer

QA and Testing

Conducted extensive testing with Java, Postman, and SOAP UI across various endpoints, databases, and OWASP standards, while mentoring junior programmers.

Development

Played a crucial role in full-stack development, including UI redesign, cryptographic algorithm implementation, and collaboration on database integration.

Design and Architecture

Created a UML-based information system to enhance developer understanding and visualization of system architecture.

Project Lead and
Release Engineer

Release Management

Developed and executed release plans for life science projects, optimizing code deployment systems and establishing release management processes for LabWare LIMS and Salesforce, resulting in a 40% increase in product delivery efficiency.

Development

Specialized in developing custom solutions for compliance with industry standards, including Salesforce e-signatures and Dolibarr CRM, along with expertise in LabWare LIMS development for CLIA and Clinical Trial Modules.

Product Management

Successfully implemented Atlassian Jira, Service Desk, and Confluence for streamlined development workflows, alongside conducting Proof of Concepts (POCs) for IT Service Management (ITSM) modules in compliance with GAMP 5 and FDA regulations.

Intern Developer

E-Commerce Development

Developed a small-scale online E-Commerce project for a butcher shop, creating a robust database system using Oracle SQL.

Mobile App Development

Utilized the Ionic Framework to develop a mobile app for both Android and iOS platforms, enhancing the shop's digital presence.

Web Development

Built and prepared the store's website, focusing on Javascript and CSS for a seamless and engaging user experience.

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