Technical QA and
Customer Support
Quality Assurance
Ensured software quality through rigorous testing, defect documentation, and collaboration with development teams to deliver reliable applications.
Customer Support
Provided expert technical support, resolved complex issues, and enhanced user experiences through effective problem-solving and cross-functional teamwork.
Product Management
Managed the development and launch of ApyHub APIs, aligning features with market and user needs, driving strategic planning, and ensuring product excellence.
Software Engineer
QA and Testing
Conducted extensive testing with Java, Postman, and SOAP UI across various endpoints, databases, and OWASP standards, while mentoring junior programmers.
Development
Played a crucial role in full-stack development, including UI redesign, cryptographic algorithm implementation, and collaboration on database integration.
Design and Architecture
Created a UML-based information system to enhance developer understanding and visualization of system architecture.
Project Lead and
Release Engineer
Release Management
Developed and executed release plans for life science projects, optimizing code deployment systems and establishing release management processes for LabWare LIMS and Salesforce, resulting in a 40% increase in product delivery efficiency.
Development
Specialized in developing custom solutions for compliance with industry standards, including Salesforce e-signatures and Dolibarr CRM, along with expertise in LabWare LIMS development for CLIA and Clinical Trial Modules.
Product Management
Successfully implemented Atlassian Jira, Service Desk, and Confluence for streamlined development workflows, alongside conducting Proof of Concepts (POCs) for IT Service Management (ITSM) modules in compliance with GAMP 5 and FDA regulations.
Intern Developer
E-Commerce Development
Developed a small-scale online E-Commerce project for a butcher shop, creating a robust database system using Oracle SQL.
Mobile App Development
Utilized the Ionic Framework to develop a mobile app for both Android and iOS platforms, enhancing the shop's digital presence.
Web Development
Built and prepared the store's website, focusing on Javascript and CSS for a seamless and engaging user experience.